Helen Sharp, Laura Plonka, Peggy Gregory, Katie Taylor and Mike Rowlands wrote a nice little booklet DSDM And UX Design. The book gives you an under standing of User eXperience (UX) Design and how it fits in DSDM’s Agile Project Framework. Even if you don’t use DSDM’s framework this booklet is worthwhile reading to get a better understanding of UX Design.
Every product that is used by someone has a user experience. Think e.g. about newspapers, ketchup bottles, administration systems, apps, portals, etc. In practice, UX Design involves a wide range of activities, including: user research, interaction design, user interface design, information architecture, user evaluations, and delivering business value.
UX Design uses the concepts of usability and user experience goals. When looking at usability you have to take the following goals into account: effectiveness, efficiency, safety, utility, learnability and memorability. User experience covers a wide range of goals including: satisfying, enjoyable, fun, entertaining, helpful, motivating, aesthetically pleasing, supportive of creativity, rewarding and emotionally fulfilling.
In DSDM there is no explicit mention of UX Design but it can be easily embedded (as it can with other agile frameworks). The booklet shows how it fits during Feasibility and Foundations as well as during Evolutionary Development. Key is that you should avoid producing pixel-perfect designs too early. Due to prioritization not every feature or user story will be developed. A common integration framework suggests that UX Designers work one timebox ahead of developers. Looking at the DSDM roles and responsibilities the authors show that all roles will have some UX Design responsibilities and make sure that UX Designers and the DSDM role players will put conscious effort into the collaboration (mutual awareness, negotiating progress, engaging with each other, expectations about acceptable behavior.
The last part of the book talks about challenges that arise and how to improve these in the areas of communication and collaboration, how much precision is needed in upfront design, design documentation and how and when to conduct user evaluations.
Conclusion: A good booklet to get a basic understanding of UX Design. If you are using DSDM AgilePF you will get some additional information how to fit UX Design into the framework. If you are using other agile frameworks most of the topics mentioned are still worthwhile reading.
To order: DSDM and UX Design
This is the first post in a series of three. Agile Risk Management and DSDM and Agile Project Management and Scrum v2 will follow